Management of Internet Infrastructures and Services
Communication, Services and Infrastructure
2nd Cycle Studies - Mestrado
Introductory courses (1st cycle of studies) on Computer Networks and Operating Systems.
The teaching methodology relies on two types of complementary activities that are strongly correlated both in terms of timing and content: lecture-based teaching, stimulating the discussion, interactivity, analysis and critical reasoning; execution of lab assignments.
The core objectives of this course are to study and discuss – both at theoretical and practical levels – the management of IT infrastructures, including the planning and management of the network services that integrate or support such infrastructures, the support of operations and maintenance of those infrastructures (planning, monitoring, fault management, service level management, AAA…), the related network and service management protocols, and the administration of IT services and infrastructures based on virtualized environments and/or installed according to cloud-based paradigms.
Throughout the course, students acquire key competences in terms of comprehension, analysis and synthesis of the covered topics, critical reasoning, planning and organization, problem solving, teamwork, autonomous study, and practical knowledge application.
Planning and maintenance of network services. Operations and Maintenance of IT infrastructures. Network and Service management protocols. Administration of virtualized and could-sourced infrastructures.
Synthesis work: 12.5%
Laboratory work or Field work: 37.5%
- Mark Burgess, Principles of Network and System Administration (2004)
- Craig Hunt, TCP/IP Network Administration (3rd Edition, 2002)
- T. Limoncelli, C. Hogan , S. Chalup, The Practice of System and Network Administration, 2nd Edition (2007)
- R. Schiesser, IT Systems Management (2nd Edition, 2010)
- complemented with selected papers, internet resources and book chapters for each specialized topic.