Web Usability Evaluation

Recommended Prerequisites

Creating questionnaires and data analysis.

Teaching Methods

The class has two components, one theoretical essentially based on lectures and debates about the knowledge to be acquired and a practical component that focuses on the analysis and evaluation of websites, digital content and usability tests.

Learning Outcomes

The student should be able to:

- Know usability principles (ISO 9241-11);

- Know the acessibility principles;

- Know web design principles (ISO 9241-151);

- Understand the phases of conducting a usability test, namely in selecting the sample and in creating the tasks for them to solve;

- Be able to evaluate the usability of websites and digital content;

- Be able of designing and conducting a usability test.

Work Placement(s)

No

Syllabus

1. Usability and Acessibility of websites and digital content

1.1. Usability principles

1.2. Acessibility principles

2. Websites and digital content

2.1. Websites design principles

2.2. Interface

2.3. Navigation

2.4. Mobile devices design content

3. Evaluation of usability

3.1. Types of evaluators

3.2. Sample selection 

3.3. Planning the test session

3.4 Conducting the usability test

3.5. Data analysis

3.6. Report.

Assessment Methods

Assessment
Other: 15.0%
Synthesis work: 25.0%
Project: 60.0%

Bibliography

Carvalho, A. A. A. (2001). Usability Testing of Educational Software: methods, techniques and evaluators. Actas do 3º Simpósio Internacional de Informática Educativa (pp. 139-148). Escola Superior de Educação.

Isbister, K., & Schaffer, N. (Eds.). (2008). Game usability. Elsevier.

Krug, S. (2013). Don't make me think: a common sense approach to web usability. New Riders.

Nielsen, J., & Budiu, R. (2013). Mobile Usability. New Riders.

Nielsen, J., & Loranger, H. (2006). Prioritizing Web Usability. New Riders Press.

Norman, K., & Kirakowski, J. (eds.)(2017). The Wiley Handbook of Human Computer Interaction Set. Wiley Blackwell (vol. 1 and 2)

Rubin, J., & Chisnell, D.  (2011). Handbook of Usability Testing. John Wiley.