Health Services Management

Year
1

Academic year
2022-2023

Code
02046802

Subject Area
Planning, Organization, Integration, Management and Measurement

Language of Instruction
Portuguese

Mode of Delivery
Face-to-face

Duration
SEMESTRIAL

ECTS Credits
6.0

Type
Compulsory

Level
2nd Cycle Studies - Mestrado

Recommended Prerequisites

Not applicable.

Teaching Methods

Lecture; Presentation and discussion of case studies.

Learning Outcomes

Identify the fundamental concepts of management and its application in the context of Health Units.

Facilitate the maximization of resources, keeping the satisfaction of the various actors in the process of care. To contribute for the organization of continuing and palliative care quality services.

Work Placement(s)

Syllabus

Politics and economics of health care.

Finance. Human resources management.

Team leadership.

Management control.

Health communication.

"Governance" clinic.

Drug policy

General principles of organization of Palliative and long-term care services. National network of integrated care. Hospital palliative care unit. Hospital support teams. Isolated unit. Day Centre. Home care. Operation of the service. Training on palliative and long-term care. Team training and recruitment of staff. Referral process

How to deal with stress. Evaluation and monitoring of quality in palliative and long-term care services.

Head Lecturer(s)

Marilia Assunção Rodrigues Ferreira Dourado

Assessment Methods

Assessment
Exam: 100.0%

Bibliography

Lima, Pedro Pedroso de, Gestão na Saúde ed. lit.; Paraíso, António, Economia de Saúde, ed. lit. Gandra, CESPU 2004; Beresniak, Ariel e Duru, Gerard, Ed. Convergências, 1999.; Durcker, Peter. Desafios da Gestão para o séc. XXI, Ed. Civilização 2000.

http://www.euro.who.int/en/aboutus/partners/observatory/publications/health-system-reviews-hits/full-list-of-country-hits

dos “COUNTRY KEY FINDINGS - LESSONS LEARNT” listados em http://www.oecd.org/health/health-systems/a-good-life-in-old-age-9789264194564-en.htm;

http://www.oecd.org/health/health-systems/a-good-life-in-old-age-9789264194564-en.htm

http://www.euro.who.int/en/about-us/partners/observatory/publications/health-system-reviews-hits/full-list-of-country-hits

Cinaroglu S. Complexity in healthcare management: Why does Drucker describe healthcare organizations as a doubleheaded monster? International Journal of Healthcare Management. 2016, 9, 1, 11-17.

Cunha M, Rego A, Cunha R, Cabral-Cardoso C. Manual de Comportamento Organizac