Health Quality

Recommended Prerequisites

Not applicable.

Teaching Methods

In this curricular unit an expository method is used, with the support of electronic visual media, the use of group work reading/discussion groups. To facilitate the participation of students topics and case studies are discussed.

The final assessment is based on fieldwork or synthesis.

Learning Outcomes

Knowledge of nuclear concepts in the field of quality in health; to provide the necessary skills for the implementation of evaluations of quality in health services; to provide the skills and tools necessary for the promotion of internal audits at the level of clinical services and health institutions they integrate; incorporation of the concepts underlying the clinical governance and the continuous improvement of quality.

Work Placement(s)

No

Syllabus

The concepts of quality will be addressed, in terms of the performance of services and health institutions aiming to provide skills for trainees, to their level of professional intervention, they are trained to intervene as "agents promoters of quality".

- Basic concepts of quality in health.

- Quality dimensions.

- Quality continuous improvement.

- Cycle of quality.

- Presentation of a model for assessment of quality.

- Quality tools.

- Clinical audit.

- Clinical Governance: to manage a new paradigm.

Head Lecturer(s)

Patrícia Helena Ferreira Lopes de Moura e Sá

Assessment Methods

Assessment
Exam: 50.0%
Research work: 50.0%

Bibliography

- Berwick DM, Nolan TW. Physicians as leaders in improving health care. Annals of Internal Medicine 1998;128(4):289-92.

- Buelow SA, Roland M. Clinical governance: bridging the gap between managerial and clinical approaches to quality of care. Qual Health Care. 1999 Sep;8(3):184–90.

- Davies HTO, Nutley SM. Developing learning organisations in the new NHS. BMJ. 2000 Apr 8; 320(7240):998-1001.

- Evans JR, Lindsay WM. Managing for quality and performance excellence. 8th ed. Mason : South-Western/Cengage Learning, 2011.

- Nelson EC, Splaine ME, Batalden PB, Plume SK. Building measurement and data collection into medical practice. Annals of Internal Medicine 1988;128(6):460-6.

- Nolan TW. Understanding medical systems. Annals of Internal Medicine 1998;128(4):293-8.

- Shaw C. External assessment of health care. BMJ. 2001 Apr 7;322(7290):851–4.

- Spath P. Kelly D. Applying Quality Management in Healthcare: A Systems Approach, Publisher AUPHA/HAP, 2017.