Organizational Assessment: Models and Techniques

Recommended Prerequisites

Introductory knowledge on the field of this master is required.

Teaching Methods

Discussion of texts, case studies; debates, practical exercises, role-playing.

Learning Outcomes

At the end of this curricular unit students should be able:

- To know how to use techniques and instruments of organizational assessment;

- To know how to carry out a diagnosis and an assessment in organizations;

- To develop a set of nuclear skills to carry out the internship and the organizational psychologist role.

Work Placement(s)

No

Syllabus

1. Organizational Assessment

1.1. Conceptual clarification

1.2. Distinction and articulation between research and intervention

1.3. Ethical dilemmas in consultancy

2. Intervention in the area of Organizational Assessment 

2.1. Models of evaluation and levels of analysis

2.2. Data-gathering techniques

3. Organizational Diagnosis and Assessment in various domains (e.g., work satisfaction, organizational climate). 

Head Lecturer(s)

Teresa Manuela Marques Santos Dias Rebelo

Assessment Methods

Assessment
Four individual compulsory assignments during the semester (25% each): 100.0%

Bibliography

Anderson, D. L. (2017). Organization Development: The process of leading organizational change (4rd Ed.). Sage.

Dimas, I., Alves, M., Lourenço, P. R., & Rebelo, T. (2016). Equipas de Trabalho: Instrumentos de Avaliação. Sílabo.

Fields, D. (2013). Taking the measure of work – A Guide to Validated Scales for Organizational Research and Diagnosis. IAP.

Harrison, M. (2005). Diagnosing organizations: Methods, Models and Processes (3rd Ed.). Sage.

Ordem dos Psicólogos Portugueses (2016). Código deontológico.

Robson, C. & McCartan, K. (2016). Real world research (4nd Ed.). John Wiley.

Rothwell, W., Stopper, A., & Myers, J. (Eds) (2017). Assessment and Diagnosis for Organization Development. CRC Press, Taylor & Francis.

Schein, E (1999). Process consultation revisited. Building the helping relationship. Addison-Wesley.