Tourism and Security

Recommended Prerequisites

NA

Teaching Methods

The theoretical approach will establish a ground framework. The national and international case studies will allow us to deepen knowledge, build a global perspective of destination management and marketing strategies, as well as develop comparative and critical analysis capabilities. Content analysis will allow the development of research, reflection and group discussion skills. Whenever possible, agents and interest groups on this theme will be invited in order to allow students to have a closer contact with reality.

Learning Outcomes

To understand the importance of safety for tourism industry.

To distinguish real risk from perceived risk in tourism.

To know the main global risks associated with tourism activity.

To recognize the impact of the several types of risk in tourists' decision making process.

To analyze the critical elements of safety in the destinations image, positioning and competitiveness.

To know the best examples of crisis management plans to deal with the several types of risk.

To recognize the importance of stakeholder collaboration in the context of crisis management.

To recognize the media importance in building the positive and negative image of tourism destinations.

To evaluate the destination image management strategies in situations of risk and catastrophes.

Work Placement(s)

No

Syllabus

1. The importance of safety in tourist activity

The role of safety in tourism decision-making

Real risk vs. perceived risk

Safety vs security

 

2. The several types of risk associated with tourist activity

Mechanical and organizational risk

Risk of time

Health and hygiene risk

Political Instability and Wars

Social and personality risk

Risk of terrorism

Crime and violence

Cultural risk

Risk of time, satisfaction and financial

Natural disasters

 

3. Crisis management in tourism

The impact of the safety factor on the tourism destination image

The tourists' decision-making behavior in the presence of perceived and real risk

The stakeholders' performance in the destination image recovery

 

4. New consumption trends in the tourist market and the centrality of the safety factor.

Head Lecturer(s)

Cláudia Patrícia de Almeida Seabra Moreira

Assessment Methods

Assessment
Report of a seminar or field trip: 20.0%
Frequency: 20.0%
Synthesis work: 60.0%

Bibliography

Hall, C. M., Timothy, D. J., & Duval, D. T. (Eds.) (2012). Safety and security in tourism: relationships, management, and marketing. New York and London: Routledge.

Mansfeld, Y., & Pizam, A. (Eds.). (2006). Tourism, security and safety. London and New York: Routledge.

Seabra, C.; Kastenholz, E.; Abrantes, J.L.; Reis, M. (2018). Peacefulness at home: Impacts on international travel. International Journal of Tourism Cities. https://doi.org/10.1108/IJTC-10-2017-005

Seabra, C.; Abrantes, J.L.; Kastenholz, E. (2014). The Influence of terrorism risk perception on involvement and safety importance to international tourists. Journal of Marketing Management, 30 (9-10): 874-903.

Seabra, C.; Dolnicar, S.; Abrantes, J.L.; Kastenholz, E. (2013). Heterogeneity in risk and safety perceptions of international tourists. Tourism Management, 45(36): 502-510.