Web Usability Testing

Recommended Prerequisites

Not applicable.

Teaching Methods

The class has two components, one theoretical essentially based on lectures and debates about the knowledge to be acquired and a practical component that focuses on the analysis and evaluation of websites, digital content and usability tests.

Learning Outcomes

The student should be able to:

- Know usability principles (ISO 9241-11);

- Know the acessibility principles;

- Know web design principles (ISO 9241-151);

- Evaluate the usability of websites and digital content;

- Be able of designing and conducting a usability test.

Work Placement(s)

No

Syllabus

1. Usability and Acessibility of websites and digital content

1.1. Usability principles

1.2. Acessibility principles

2. Websites and digital content

2.1. Websites design principles

2.2. Interface

2.3. Navigation

3. Evaluation of usability

3.1. Types of evaluators

3.2. Sample selection 

3.3. Planning the test session

3.4 Conducting the usability test

3.5. Data analysis

3.6. Report.

Head Lecturer(s)

Ana Amélia Costa da Conceição Amorim Soares de Carvalho

Assessment Methods

Assessment
Other: 20.0%
Synthesis work: 20.0%
Project: 60.0%

Bibliography

Carvalho, A. A. A. (2001). Usability Testing of Educational Software: methods, techniques and evaluators. Actas do 3º Simpósio Internacional de Informática Educativa (pp. 139-148). Viseu: Escola Superior de Educação.

Isbister, K., & Schaffer, N. (Eds.). (2008). Game usability. Amsterdam: Elsevier.

Krug, S. (2013). Don't make me think: a common sense approach to web usability. New Riders.

Nielsen, J., & Budiu, R. (2013). Mobile Usability. Berkeley: New Riders.

Nielsen, J., & Loranger, H. (2006). Prioritizing Web Usability. Berkeley CA: New Riders Press.

Norman, K., & Kirakowski, J. (eds.)(2017). The Wiley Handbook of Human Computer Interaction Set. Wiley Blackwell (vol. 1 and 2)

Rubin, J., & Chisnell, D.  (2011). Handbook of Usability Testing. Indianapolis: John Wiley.