Perspectives on managing social economy organisations

Recommended Prerequisites

NA

Teaching Methods

Exposition of syllabus contents by lecturers with multimedia presentations and case studies whenever possible and if deemed appropriate and debate with a participation of the students about themes of the syllabus.

Work Placement(s)

No

Syllabus

1. Key issues in the management of social economy organisations:

1.1.What is an organisation?

1.2. What is management?

1.3. Mission, vision and objectives

1.4. Values of the interested parties

1.5. Strategic and operational management: Integration of strategic vision and line management

2. Leadership, Motivation and Performance

2.1. Managing employment relations: An integrated approach

2.2. Leaders and managers: Levels and roles

 

3. Quality Management in the Organizations of the Social Economy

3.1. Quality as a multidimensional concept

3.2. Total Quality Principles

3.3. Quality in Services: specificities and assessment models

3.4. International frameworks applicable to the Organizations of the Social Economy

3.5. Quality in the Social Sector and in other contexts of the Social Economy

 

4. Firms and Society: from ethics to Social Responsibility

4.1. Social Responsibility of the firms (SR)

4.2. Ethics and Moral Responsibility

Head Lecturer(s)

Patrícia Helena Ferreira Lopes de Moura e Sá

Assessment Methods

Assessment
Class participation : 20.0%
Written examination on some of the topics of the syllabus: 80.0%

Bibliography

ALMEIDA, F. (2010). Ética, Valores Humanos e Responsabilidade Social das Empresas. Cascais: Princípia Editora

BOATRIGHT, J. (2003). Ethics and the Conduct of Business. 4^th ed. New Jersey: Prentice Hall

EVANS, James R. ; LINDSAY, William M. (2010) Managing for Quality and Performance Excellence -  8^th edition; Thomson/South-Western.

GUEST, D.E., Paauwe, J. and Wright, P. (2013) (Eds). HRM and Performance: Achievements and Challenges. London and NY: Wiley.

KENNEDY, Larry (2004) Quality management in the nonprofit world; Reliable Man Books.

LIGHT, Mark (2011) Results Now for Nonprofits: Strategic, Opertating, and Governance Planning, 1^st edition.

MARÉCHAL, J-P. (2006). Ética e Economia: uma oposição artificial. Trad. Carlos Aboim Brito. Lisboa: Instituto Piaget

SHORE, L. M., Coyle-Shapiro, J. A-M. and Tetrick, L. E. (2012). The Employee-Organization Relationship: Applications for the 21st Century. New York:  Routledge Academic.