Organizational Performance

Recommended Prerequisites

Not applicable.

Teaching Methods

Expositive method, discussion and analysis of essays carried out by students.

The assessment includes:

- The short research essay

- The presentation and discussion of the essay.

Learning Outcomes

The objective of this course is to provide a strategic approach to organizational performance. In this context, trends, obstacles and solutions for managing organizational performance will be presented.

Successfully completed this course, students should:

- Understand the market dynamics and their influence on the use of tangible and intangible resources;

- Understand the process of managing organizational performance.

Work Placement(s)

No

Syllabus

1. The evolution of the organization and its interaction with the environment

2. The strategic framework for performance measurement

3. The process of managing organizational performance

3.1 Identification of objectives

3.2 Definition of  performance measures

3.3 Negotiation of goals

3.4 Monitoring, and evaluating results

3.5 Improvement initiatives.

Head Lecturer(s)

Carlos Alberto Esteves Ferreira Gomes

Assessment Methods

Assessment
The evaluation of the discipline results from the weighted average of the evaluations of the test performed and its presentation and discussion.: 100.0%

Bibliography

Beckman, Sara L. e Rosenfield, Donald B. (2008). Operations Strategy: Competing in 21st century, New York: McGraw-Hill.

Gomes, Carlos F. (2005). A medição de performance nas empresas portuguesas: O triângulo da eficácia, Porto: Vida Económica, 2005.

Gomes, Carlos F. e Yasin, Mahmoud M. (2011) A Systematic Benchmarking Perspective on Performance Management of Global Small to Medium-Sized Organizations: An Implementation Based Approach, Benchmarking – An International Journal, 18 (4), 543-562.

Lewicki, Roy, Saunders, David M. e Barry, Bruce (2006) Negotiation 5th ed. New York: McGraw-Hill Irwin,

Slack, Nigel e Lewis, Michael (2008). Operations Strategy, Harlow: Financial Times/Prentice Hall.

Warren, Kim (2008). Strategic Management Dynamics (Cap. 2, pp. 45-117), West Sussex: England

Serão ainda disponibilizados, no Inforestudante, textos de natureza científica e prática que se adaptem às especificidades e interesses dos alunos, no âmbito desta temática.