Information Management in Organizations

Recommended Prerequisites

This course unit connects with the following course units related to the Master’s Program in Information Science: "Digitisation and Preservation of Digital Information", "Project Management", "Marketing and Communication in Information Services". In addition, the acquirements obtained in the following courses related to the Information Science Undergraduate Program are considered particularly relevant: Archival Theory, Information Sociology, Information Law, Systems and Information Policy; Design, Specification and Planning of Information Systems and Computer Applications.

Teaching Methods

Teaching methodology:

- Lectures and practical classes supported by multimedia resources and bibliographic resources;

- Independent reading and summary of reference texts;

- Individual and/or group practical tasks;

- Seminars.

 

The teaching-learning process is supported by an e-learning platform.

 

According to the Regulamento de Avaliação de Conhecimentos da FLUC

(http://www.uc.pt/fluc/regulamentos/docspdf/reg_aval_conhecim_2_ciclo_.pdf), it is applied the system of continuous assessment.

 

Evaluation methodology:

- Preparation and delivery of a theoretical-practical work: case study (50%);

- Attendance, participation in classes and performance of the proposed tasks (20%);

- Seminar reports (30%).

Learning Outcomes

Based on the analysis of organizational information systems, in their genesis and contexts, this course aims to develop skills at the level of the design and the development of actions towards the management of information flow, especially in what concerns critical factors.

Regarding to the information and knowledge organizational management, after completing this course the students should be able to recognize and criticize foundations, concepts, scenarios and trends; recognize and reflect on theoretical and practical aspects of the information needs and uses and the decision making process; recognize and apply generic and specific principles and methods; perform a consistent diagnosis and assessment of the information flow in systems; recognize and criticize applicable aspects of the information policies and accountability, assessing its impacts and benefits.

Upon completion of this course, the student should be able to acquire the following competencies described in the Euro-Referencial ID document: implementing the information law (I03), global management of information (M01); diagnosis and assessment (M06).

Work Placement(s)

No

Syllabus

1. Information management in organizations: foundations, concepts, trends and scenarios

2. Information needs and uses and decision making process in organizations

3. Strategic information management in organizational information systems

4. knowledge in organizations: knowledge organization systems

5. Information policy, accountability and information management in organizations

6. Cases for study and analysis: assessment of impacts and benefits

Head Lecturer(s)

Maria Cristina Vieira de Freitas

Assessment Methods

Assessment
Attendance, participation in classes and performance of the proposed tasks : 20.0%
Report of a seminar or field trip: 30.0%
Preparation and delivery of a theoretical-practical work: case study : 50.0%

Bibliography

Bustelo Ruesta, C., & Amarilla Iglesias, R. (2001). Gestión del conocimiento y gestión de la información. Boletín
del Instituto Andaluz de Patrimonio Histórico, 34, 226-230.

Fonseca, M. O. K. (1999). Informação e direitos humanos: acesso às informações arquivísticas. Ciência da
Informação, 28 (2), 146-154.

Pérez-Montoro Gutiérrez, M. (2008). Gestión del conocimiento en las organizaciones: fundamentos, metodología y
praxis. Gijón: TREA.

Prado-Martínez, M. A. (2004). Los estatutos de las organizaciones empresariales como fuente para el
conocimiento de sus tipologías documentales. In Encuentros Internacionales sobre Sistemas de Información y
Documentación, Zaragoza, IBERSID, 9.

Senturk, B. (2011). The concept of user satisfaction in archival institutions. Library Management, 33 (1), 66-72.
DOI: http://dx.doi.org/10.1108/01435121211203329

Silva, Janete F. Silva, & Ferreira, Marta A. T., & Borges, Mônica E. N. (2002). Análise metodológica dos estudos de necessidades de informação sobre setores industriais brasileiros: proposições. Ciência da Informação, 31 (2), 129-141