Knowledge Management

Recommended Prerequisites

Not applicable.

Teaching Methods

Taking into account the objectives of the course and the specificity of the skills to be developed by doctoral students, a teaching approach is adopted that favours the exposure of fundamental issues for each theme, using audiovisual media, complemented with discussion in small groups or reflection with the big group.

Each class will be divided into two parts: (1) presentation of a specific theme with students interventions ; (2) organized sessions, moderated by the teacher, with a critical analysis presentation followed by a discussion with the students.

Learning Outcomes

With this course, we intend to make known a new paradigm in the management of organizations that leaves the traditional paradigm of traditional management (based primarily on accounting and financial frameworks that emphasize the costs and accounting of "things" that are easily quantifiable). This new approach highlights the role of knowledge as a critical and strategic resource within organizations, especially concerning its competitiveness, efficiency and effectiveness.

The main goal of this course is to provide students with the knowledge necessary to understand the current state of the art of knowledge management and master some of its key concepts: its origin, the different perspectives of analysis, the various fields of knowledge use and the tools of knowledge management.

Work Placement(s)

No

Syllabus

Introduction and state of the art

Conceptual issues

Organizations and learning

Fields of knowledge use

Nowledge management tools and new technologies

Knowledge capture and codification. 

Head Lecturer(s)

Víctor Manuel dos Reis Raposo

Assessment Methods

Assessment
Development of individual work (60%) and the presentation and discussion of a group article (40%): 100.0%

Bibliography

DALKIR, Kimiz - Knowledge management in theory and practice. 2nd ed. Cambridge, Mass. : MIT Press, 2011. [330.1 DAL]

HISLOP, Donald - Knowledge management in organizations : a critical introduction. 2nd ed. Oxford ; Oxford University Press, 2009. [330.341 HIS]

KNOWLEDGE creation and management : new challenges for managers. Editors-in-chief Kazuo Ichijo, Ikujiro Nonaka. Oxford : Oxford University Press, 2007. [65.01 KNO]

O'DELL, Carla S. ; HUBER, Cindy - The new edge in knowledge : how knowledge management is changing the way we do business. Hoboken : Wiley Publishing, 2011. [330.341 ODE]

Para além da bibliografia geral aqui indicada será fornecida bibliografia complementar para cada um dos temas abordados. Essa bibliografia será colocada no InforEstudante.

Apart from this general bibliography will be provided specific bibliography for each of the covered topics. This bibliography will be placed in Inforestudante.