Communication and Relational Techniques in Health

Recommended Prerequisites

Knowledge and skills on the psychological processes and functions acquired in the unit Introduction to Psychology.

Teaching Methods

Presentations, Demonstration, Modeling, Role-playing, Discussion, Debate.

Learning Outcomes

- To use a biopsychosocial approach in the assessment of patients, taking into consideration their social environment, their beliefs and behaviors.
- To understand that the contributions of biological, psychological and social factors should be analyzed not only in the context of  disease but also to promote active responsibility and cooperation in the therapeutic process.

- To learn and train the verbal and non-verbal clinical communication skills required in the patient centered model.
- To understand that a major cause of the current complains in the doctor-patient relationship results from the dissonance between the patient expectations and physician expectations with regard to that relationship.
- To conduct an interview and a clinical history formulation, according to a biopsychosocial perspective.

Work Placement(s)

No

Syllabus

Dentist-patient communication
Communication and doctor-patient interview (verbal skills)
Communication and doctor-patient interview (non-verbal skills)
Empathy
Ilness behaviour
Help Seeking Behaviour
Communication and development across the lifespan
Communication in difficult environments (eg. Oncology)
Communication and treatment adherence
Communication and chronic Illness

Motivational interviewing and behaviour modification
Communication and dental anxiety (I)
Communication and dental anxiety (II)
Communication and cognitive behavioral therapies. 

Head Lecturer(s)

António João Ferreira de Macedo e Santos

Assessment Methods

Assessment
Other: 5.0%
Research work: 20.0%
Exam: 75.0%

Bibliography

- O Licenciado Médico em Portugal-Core Graduates Learning Outcomes Project (2005): Faculdade de Medicina da Universidade de Lisboa. http://www.dem.fmed.uc.pt/Licenciado_Medico_em_Portugal_2005.pdf
- David Locker (1989): An introduction to behavioural science and dentistry. Tavistock/Routledge, London
- Myerscough P. (1992): Talking with patients. A basic clinical skill. Oxford University Press, New York.
- Roslyn Corney (1996): O desenvolvimento das perícias de comunicação e aconselhamento na medicina. Climpesi Editores, Lisboa.
- David I. Mostofsky, Albert Forgione, Donald Giddon (2006). Behavioral Dentistry, Blackwell Publishing.
- Suzanne M. Kurtz, Jonathan Silverman, Juliet Draper (2005).
- Teaching and Learning Communication Skills In Medicine. Oxford: Radcliffe Publishing.
- Jonathan Silverman, Suzanne M. Kurtz, Juliet Draper Skills for Communicating With Patients. Oxford: Radcliffe Publishing.