Intervention Techniques and Organizational Assessment

Recommended Prerequisites

General knowledge in Organizational Psychology is recommended

Teaching Methods

Presentation and discussion of texts, case studies; practical exercises, role-playing.

Learning Outcomes

At the end of this curricular unit students are able:

- To know how to use techniques and instruments of organizational evaluation;

- To know how to carry out a diagnosis and an assessment in organizations;

- To develop a set of nuclear skills in order to complete the internship and to carry out the functions of an organizational psychologist.

Work Placement(s)

No

Syllabus

1. The Context of Organizational Assessment

1.1. Conceptual and methodological clarification

1.2. Ethical dilemmas in consultancy

2. Intervention in the area of Organizational Assessment

2.1. Distinction and articulation between research and intervention 

2.2. Models of evaluation and levels of analysis

2.3. Data-gathering techniques

3. Organizational Diagnosis and Assessment in various domains (e.g., work satisfaction, quality).

Head Lecturer(s)

Teresa Manuela Marques Santos Dias Rebelo

Assessment Methods

Assessment
Four individual compulsory assignments during the semester (25% each): 100.0%

Bibliography

Anderson, D. L. (2017). Organization Development: The process of leading organizational change (4rd Ed.). Thousand Oaks: Sage.

Dimas, I., Alves, M., Lourenço, P. R., & Rebelo, T. (2016). Equipas de Trabalho: Instrumentos de Avaliação. Lisboa: Sílabo.

Fields, D. (2002). Taking the measure of work – A guide to validated scales for organizational research and diagnosis. Thousand Oaks: Sage.

Harrison, M. (2005). Diagnosing organizations: Methods, models and processes (3rd Ed.). Thousand Oaks: Sage.

 

Ordem dos Psicólogos Portugueses (2016). Código deontológico.

Robson, C. & McCartan, K. (2016). Real world research (4nd Ed.). Chichester, UK: John Wiley and Sons.

Rothwell, W., Stopper, A., & Myers, J. (Eds) (2017). Assessment and Diagnosis for Organization Development. Boca Raton, FL: CRC Press, Taylor & Francis.

Schein, E (1999). Process consultation revisited. Building the helping relationship. Reading, MA: Addison-Wesley.