Intervention Techniques and Organizational Assessment

Recommended Prerequisites

Some general knowledge in Work, Organizational and Personnel Psychology is recommended.

Teaching Methods

Presentation and discussion of texts, case studies; practical exercises, role-playing.

Learning Outcomes

At the end of this curricular unit students are able:

- To know how to use techniques and instruments of organizational evaluation;
- To know how to carry out a diagnosis and to intervene in organizations;
- To develop a set of nuclear skills in order to complete the internship and to carry out the functions of an organizational psychologist.

Work Placement(s)

No

Syllabus

1. The Context of Organizational Assessment
1.1. Conceptual and methodological clarification
1.2. Objectives, focuses and perspectives

2. Intervention in the area of Organizational Assessment
2.1. Distinction and articulation between research and intervention
2.2. Scientific and methodological requirements of evaluation
2.3. Models of evaluation and levels of analysis
2.4. Data-gathering techniques

3. Organizational Diagnosis and Assessment in various domains (e.g., work satisfaction, quality).

Head Lecturer(s)

Teresa Manuela Marques Santos Dias Rebelo

Assessment Methods

Final
Exam: 100.0%

Continuous
Four individual compulsory assignments during the semester (25% each). Compulsory class attendance (75%): 100.0%

Bibliography

Brewerton,P., &Millward,L. (2001). Organizational Research Methods: A guide for students and researchers. London: Sage.

Fields,D. (2002). Taking the measure of work – A guide to validated scales for organizational research and diagnosis. Thousand Oaks: Sage.

Foddy, W. (1996). Como perguntar: Teoria e prática da construção de perguntas em entrevistas e questionários. Oeiras: Celta.

Harrison, M. (2005). Diagnosing organizations: Methods, models and processes (3rd Ed.). Thousand Oaks: Sage.

Levinson, H. (2002). Organizational assessment. A step-by-step guide to effective consulting. Washington, D.C.: APA.

Morgan, D. (Ed.) (1993). Successful focus group: Advancing the State of the art. Newbury Park, CA: Sage.

Ordem dos Psicólogos Portugueses (2011). Código deontológico.

Robson, C. (2002) . Real world research (2nd Ed.). Oxford: Blackwell.

Schein, E (1999). Process consultation revisited. Building the helping relationship. Reading, MA: Addison-Wesley.